A. Contact Us:
A.We do accept purchase orders from business, educational, and government institutions. For more information contact our sales department at 1-866-948-0290 or email info@ecommerceworldwide.net
A.An OEM or Original Equipment Manufacturer product is that which is made by the name brand manufacturer who provides their own warranty on the product. OEM products are also referred to as Genuine or Original. Compatible products in loose terms describe products which can either be generic or OEM remanufactured. Bluedogink.com's compatible products work equal to OEM quality and performance standards and provide the same page output. Most of our compatible products are 100% new generics. All of our compatible products come with a 100% Satisfaction Guarantee.
A. Ecommerceworldwide.net offers a 100% Satisfaction Guarantee on all its products. What this means is that if you are not fully satisfied within 30 days, you may contact us for Return/Exchange. After 30 days, merchandise is subject to the manufacturer warrantee which usually is 1 year. For more information on our Return Policy and exceptions to our return policy,click here.
A.Orders under $75 are charged a low Flat Rate shipping cost of $4.95. Orders above $75 are shipped FREE of charge. Next Day Air/Second Day Air shipments are currently available only when calling us at 1-877-258-3364. Cost of these shipments will vary based on amount and weight of items being shipped. Alaska and Hawaii orders must ship 2Day Air through UPS or FedEx and may incur handling fees based on the order. APO/FPO and all US territories orders will ship USPS Priority Mail and may be subject to different shipping costs, if this occurs we will contact you.
A.Yes, we do offer Next Day Air shipments, however this option is only available when calling us at 1-877-258-3364. Note: If you are ordering an OEM (Genuine) product, 99% of these orders arrive Next Day just by using our standard ground shipping. For an exact delivery time, call 1-877-258-3364, or emailcustomerservice@bluedogink.com.
A.Yes, we do ship APO and FPO military designated addresses. Shipment delivery time and costs vary with each military order, for more details, call us at 1-877-258-3364, or email us atgovsales@bluedogink.com.
A.Sales tax is only applied to orders in Florida and California. All other states are tax free.
A.We generally ask that our customers allow between 2 and 7 business days for their order to arrive. However 90% of all orders arrive within 1-3 business days. For more information on our shipping methods,click here.
A.Security is a top priority at Bluedogink.com. When you submit sensitive information via the website, your information is protected both online and offline. When our checkout form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Bluedogink.com uses the most advanced form of SSL software available: 128-bit encryption by Verisign. Fact: 93% of Fortune 500 Companies use Verisign to secure their websites. To learn more about SSL and Verisign, follow this link www.verisign.com. Along with our SSL security Bluedogink.com is scanned daily for any vulnerabilities and certified to be free from security threats, hackers, or any compromise of sensative information. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at Bluedogink.com. In addition, we do not disclose any personal information of our customers to third parties.
Albany, New York, Charlotte, North Carolina, Cranbury, New Jersey, Fort Lauderdale, Florida, Jacksonville, Florida, Memphis, Tennessee, Phoenix, Arizona, Seattle, Washington, Atlanta, Georgia, Chicago, Illinois, Dallas, Texas, Fort Worth, Texas, Kansas City, Missouri, Miami, Florida, Sacramento, California, South Bend, Indiana, Baltimore, Maryland, Cleveland, Ohio, Denver, Colorado, Indianapolis, Indiana, Los Angeles, California, Minneapolis, Minnesota, Salt Lake City, Utah
A. For every product on our site we provide the product availabiltiy Status bar which may read In Stock, Out of Stock, Call for Availability, or Discontinued.
A.All orders are automatically processed and sent for shipment as soon as they are placed, therefore if you need to cancel or change an order you must call customer service at 1-877-258-3364 immediately. If your order hasn't been shipped at the time of call then a change or cancelation can be made. After shipment is released, cancelations or refused shipments will follow ourReturn Policy.
A.If you do not wish to use your credit card for online purchasing, we also accept business, educational, and government purchase orders, checks, wire transfers and money orders. For wire transfer information please call 1-877-258-3364. Wire transfers are released for shipment upon verification from our bank. Please note if you are paying by check, your order will not be shipped until verification of that check can be made. Please put your invoice number on your payment to ensure prompt and accurate application of payment. To place an order over telephone, give us a call toll-free at 1-877-258-3364 and we'll be happy to assist you with your purchase.
A. If you do not wish to use your credit card for online purchasing, we also accept business, educational, and government purchase orders, checks, wire transfers and money orders. For wire transfer information please call 1-877-258-3364. Wire transfers are released for shipment upon verification from our bank. Please note if you are paying by check, your order will not be shipped until verification of that check can be made. Please put your invoice number on your payment to ensure prompt and accurate application of payment. To place an order over telephone, give us a call toll-free at 1-877-258-3364 and we'll be happy to assist you with your purchase.
Payment Mailing Address:
Bluedogink.com
20533 Biscayne Blvd
Suite 4-1136
Aventura, FL 33180
A.Our site features online order tracking in theMy Accountsection. If you've ordered from Bluedogink.com by phone and did not receive an internet password from your customer service rep, please call 1-877-258-3364 or click onForgot Passwordand a temporary password will be emailed to you.
A.Our site features online order tracking in theMy Accountsection. If you've ordered from Bluedogink.com by phone and did not receive an internet password from your customer service rep, please call 1-877-258-3364 or click onForgot Passwordand a temporary password will be emailed to you.
A.When placing an order with Bluedogink.com you will automatically be emailed an order confirmation containing all the details of your order. If you did not receive the email then you can also obtain this information through ourMy Accountsection. If you would like an upgraded copy of your invoice, then email us atcustomerservice@bluedogink.comor call 1-877-258-3364.
A. Bluedogink.com offers a 30 day return/exchange policy on merchandise based on the following conditions: You need an RMA # which we will issue to you. You must have this visibly in writing on the outside of the box. You can click here to go through the returns process online or call one of our customer service representatives at 1-877-258-3364 and they will assist you with your RMA.
A.Click onForgot Passwordand a temporary password will be automatically emailed to you.
A.We highly recommend HP Color LaserJet Pro MFP M479fdn and Lexmark MC2640adwe but we also encourage you to check out our full selection of color laser printers as we carry options that work for any budget.
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